Account Representative

Date: Apr 2, 2025

Location: US

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Sumitomo Corporation of Americas (SCOA) is an integrated global trading company active in a range of commercial ventures.  It imports and exports raw materials, and goods and has diversified activities in businesses throughout the Americas.  These activities include investments and financing, coordination and operation of urban and industrial infrastructure projects, providing transportation and logistics services, developing natural resources, distribution of steel and other products, and developing and managing real estate.  SCOA is the largest subsidiary of Sumitomo Corporation (SC), one of Japan's major integrated trading and investment business enterprises with operations in a wide array of businesses, organized into six industry focused segments, Metal Products; Transportation & Construction Systems; Infrastructure; Media & Digital; Living Related & Real Estate; and Mineral Resources, Energy, Chemical and Electronics. 
Visit www.sumitomocorp.com for more information.

 

 

Account Representative
 

72-88k

 

Job Summary:

 

The Carbon & Steel Raw Materials Department has 3 major businesses, (i) Carbon products trading, (ii) EV Battery Metals trading, (iii) New business development related to the Carbon & Steel Raw Materials industry. The Account Representative will be responsible for (i) Carbon products trading and will report to the Department GM/Account Manager.

 

Duties/Responsibilities:

 

[Carbon products trading] :

  • Expand import business of cathode blocks to Aluminum smelters in North America.
  • Expand import business of graphite electrode to Steel mills in North America.
  • Provide commercial services to customers / suppliers and establish deep relationship with customers / suppliers.
  • Contribute to business development of any carbon products to Aluminum and Steel industries in North America.
  • Other duties assigned as needed and requested by managers.

 

[Others]:

  • Resolve customer complaints, and other issues that may interfere with efficient approach.
  • Assist in preparing budget and monitor its progress
  • Acts as company representative at conference etc.
  • Assist in conducting market research, sales forecasting, and strategic planning to assess and ensure the sales and profitability or each item and/or business.
  • Assist in conducting pricing research and analysis to ensure competitive product and service pricing.
  • Maintain knowledge of trends and development in the market; identifies needs for new products and technologies and makes recommendations to suppliers.
  • Collaborates with other internal business groups to develop new businesses.
  • Understand internal rules and procedures for daily operation including credit application.
  • Performs other duties as assigned.


 

Job Specific Knowledge/Skills & Abilities
 

Required:
  • Excellent verbal and written communication skills.
  • Excellent sales and customer service skills with proven negotiation skills.
  • Excellent communication ability with internal colleagues.
  • Excellent organization skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to create, implement and monitor budgets.
  • Proficient with Microsoft Office related software.

 

Preferred:
  • Knowledge of Aluminum smelting operation

  • Knowledge of Steel EAF operation

  • Bilingual Japanese skills


***Please note that there is no visa sponsorship/support provided for this position***

Equal Employment Opportunity Policy Statement
Sumitomo Corporation of Americas (SCOA) is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sumitomo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sumitomo will not tolerate discrimination or harassment based on any of these characteristics.


Job Segment: Customer Service Representative, Customer Service

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